Ralph Waldo Emerson’s counsel 150 years ago that ‘No man should travel until he has learned the language of the country he visits’ is reflected in the boom in language learning for business travelers.
Ho! Ho! Ho! Yes, I have to admit that my organization is outdated, especially for a big mail-order business. And we do have a problem in maintaining contact with our customers.
This week marked my first trip on the “magic red carpet” – otherwise known as Brazil-based TAM Linhas Aereas.
OAG (www.oagcorporate.com) is proud to announce the winners of the 2009 OAG Airline Industry Awards.
The Kingdom of Saudi Arabia is home to the world’s largest pilgrimage – the annual Hajj.
Finnair and The Finnish Airline Pilots' Association have failed to reach agreement in employment agreement negotiations. Finnair pilots begun a strike on Monday 16 November.
As the fall turns to winter and the days become shorter in the Northern Hemisphere, my thoughts turned toward the busiest times for travel.
EU's Environment Council agreed Wednesday to set a target of reducing aviation greenhouse gas emissions by 10% below 2005 levels by 2020. The EU will use this target as a negotiating position for December's UN climate change conference in Copenhagen.
A common theme emerging from surveys into the use of travel websites is that there is a lot of scope for improvement in the customer experience.